Resources for Effectively Managing Radiology Personnel

Provide effective feedback

Feedback is vitally important in the workplace. It helps individuals grow and projects stay on track, and in doing so, it helps companies progress. Yet many people find giving and receiving feedback in the workplace to be totally nerve-racking. Observe a specific behavior and then explain what you observed. Tell your colleagues what kind of impact that behavior had on you, the team, and/or the organization. Provide a suggestion or an expectation for future behavior (feedforward approach), or alternatively ask how the other person wants to move forward.

Running effective meetings

An effective meeting is one where it’s objectives where accomplished within the stated timeframe. Being prepared is the most effective way to have a successful meeting.

Additional Resources:

People first language

People First Language is a way of communicating that reflects knowledge and respect for people with disabilities by choosing words that recognize the person first and foremost as the primary reference and not his or her disability.

Imposter syndrome

Impostor syndrome (also known as impostor phenomenon, impostorism, fraud syndrome or the impostor experience) is a psychological pattern in which an individual doubts their skills, talents or accomplishments and has a persistent internalized fear of being exposed as a “fraud”.

Improving Communication

TeamSTEPPS® is a teamwork system designed for health care professionals that is: A powerful solution to improving patient safety within your organization. An evidence-based teamwork system to improve communication and teamwork skills among health care professionals.

Ethical behavior, practices and oversight

Examples of ethical behaviors in the workplace includes; obeying the company’s rules, effective communication, taking responsibility, accountability, professionalism, trust and mutual respect for your colleagues at work. These examples of ethical behaviors ensures maximum productivity output at work.

Inter-personal support

Ubuntu can best be described as an African philosophy that places emphasis on ‘being self through others‘. It is a form of humanism which can be expressed in the phrases ‘I am because of who we all are.’

Managing internal conflict

The role of an ombudsperson is to investigate and facilitate resolution of allegations by any staff member of perceived unfair, inappropriate, discriminating or harassing treatment (behavior) by faculty, staff, administrators, or fellow students.

Jonathan Kruskal

Melvin E. Clouse Professor of Radiology, Harvard Medical School
Chair, Department of Radiology, Beth Israel Deaconess Medical Center