Cultural sensitivity and awareness
Cultural sensitivity, also sometimes referred to as cross-cultural sensitivity or simply cultural awareness, is the knowledge, awareness, and acceptance of other cultures and others’ cultural identities.
Cultural humility training
Team members are culturally aware and demonstrate cultural humility. Instead of being knowledgeable or “culturally competent” of the many different cultures and backgrounds of colleagues and patients, cultural humility allows us to enquire and learn more about experiences and cultural identities of others. This increases the quality of interactions with each other and our patients. By practicing self-humility one can focus on self-reflection and lifelong learning and improvement.
Allyship
Important and necessary actions that can foster a professional environment include practices of allyship learned through bystander and upstander training. Allyship is the practice of emphasizing social justice, inclusion, and human rights by members of an ingroup, to advance the interests of an oppressed or marginalized outgroup. Allyship is part of the anti-oppression or anti-racist conversation, which puts into use social justice theories and ideals.
Bystander effectiveness
An upstander is a person who speaks or acts in support of an individual or cause, particularly someone who intervenes on behalf of a person being attacked or bullied. An upstander is a person who speaks or acts in support of an individual or cause, particularly someone who intervenes on behalf of a person being attacked or bullied.
Managing microaggressions
Microaggressions are common, everyday slights and comments that relate to various intersections of one’s identity such as gender, sex, race, ethnicity, and age, among other aspects.