Keys to Effectively Lead a High-Functioning Team


Inclusive leaders are aware of their own biases and preferences, and actively seek out and consider different views and perspectives to inform better decision-making. Inclusive leadership is a set of behaviors demonstrated by organizational leaders that leverage diversity of thought and experience to positively impact business results. Leaders who wish to employ inclusive leadership value the variation of talents, experiences, and identities of their employees. When employees feel unique and feel a sense of belonging based on shared attributes and goals, organizations increase the chances of reaping the business benefits of a diverse workforce.

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Understanding modern leadership styles

Modern leaders are innovatve, servantile, empathetic and are committed to diversity. Millennial leadership styles are very different to those of leaders from 10 years ago. The servant leader ensures the overall happiness and success of their employees. Servant leaders invest both personally and professionally in their team members: getting to know them better, what their ultimate goals are and how they can help employees achieve those goals.


The meta-leadership framework and practice method is designed to “provide guidance, direction, and momentum across organizational lines that develop into a shared course of action and commonality of purpose among people and agencies that are doing what may appear to be very different work.

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Leading multigenerational workforces

Leading a multigenerational workforce requires familiarity with and sensitivity to generational approaches. Whether you use taxis or rideshare services, hotels or Airbnb, email or other social media, we must all be understanding, considerate and tolerant of different preferences and practices.

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Emotional intelligence

Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. Emotional intelligence helps you build stronger relationships, succeed at work, and achieve your career and personal goals. It can also help you to connect with your feelings, turn intention into action, and make informed decisions about what matters most to you.

Jonathan Kruskal

Melvin E. Clouse Professor of Radiology, Harvard Medical School
Chair, Department of Radiology, Beth Israel Deaconess Medical Center